Information Governance

IG ensures that all information is stored, processed and managed securely, legally, accurately, efficiently in line with industry regulations and standards

We are closed to new CQC clients until December 2019. We are fully booked until the new year! We apologise for any inconvenience this may cause.

"We have used Words Worth Reading Ltd to complete our IG toolkit submission for the past 5 years. They always use a well organised project management approach to the submission process, and they are thorough in the way that they create the supporting documentation we need. What I like best about WWRL however is the way that they tailor the IG requirements to our personal specifications – they never use a one size fits all approach."

Heather Pearce, Prime Diagnostics Ltd

What is Information Governance?

Information Governance (IG) is the framework for handling personal information in a confidential and secure manner to appropriate ethical and quality standards in a modern health service. It ensures that all information is stored, processed and managed securely, legally, accurately, efficiently, and in line with industry regulations and standards.

Data Security and Protection Toolkit (DSP)

In April 2018 the new Data Security and Protection Toolkit (DSP Toolkit) replaced the Information Governance Toolkit (IG Toolkit). The DSP forms part of a new framework for assuring that organisations are implementing the ten data security standards and meeting their statutory obligations on data protection and data security. Much like the IG Toolkit, organisations must complete the DSP toolkit each year, before the anniversary of the original submission and in all cases, before the 31 March. The DSP incorporates both the data security standards outlined by the National Data Guardian (NDG) and NHS Digital guidance for General Data Protection Regulation (GDPR) compliance.

The ten data security standards apply to all health and care organisations. When considering data security as part of the wed-led element of their inspections, the Care Quality Commission (CQC) will look at how organisations are assuring themselves that data protection and security obligations are being achieved internally.

Organisations that do not complete their IGT submission are considered more likely to breach data security. If such an event does occur then the information Commissioners Office can impose fines of up to £500 000.

How we can help you

Words Worth Reading Ltd has a wealth of experience in supporting companies to meet the Data Security and Protection Toolkit requirements. As such we appreciate that pulling together the required documentation can be a laborious and difficult task for many organisations. Creating the required structures, procedures, controls, policies and processes is time consuming and can pull your key staff away from their day-to-day work responsibilities. Even once the annual compliance documentation has been created, if your assessment reveals partial or non-compliance with the DSP assertions, you'll find that you must take the appropriate measures to raise Information Governance standards in your organisation throughout the year.

Click here to download the Information Governance Audit information sheet

Click here to open our cyber security infographic

This is where Words Worth Reading Ltd can help you. Through our range of Information Governance support services we can:

  • Provide a writing, editing and consultation service
  • Take away the time pressures that IG can place on your day-to-day business
  • Undertake the DSP Toolkit assessment on your behalf
  • Provide training on the use of the DSP Toolkit
  • Provide essential Information Governance training; including Risk Management, Data Sharing, Subject Access, and Information Security
  • Map your current evidence against the DSP assertions. We also offer a more detailed data mapping service for organisations that deal with a large volume of patient identifiable data
  • Create all required evidence needed to achieve each assertion
  • Create an Information Governance Improvement Plan for the organisation
  • Link with your team to understand the processes, structures and policies currently in place to manage Information Governance
  • Undertake an IG staff awareness audit and identify any knowledge gaps or areas for development
  • Assemble the required documentary evidence to support your toolkit submission
  • Manage your online submission

Whatever your healthcare sector business and no matter how big or small your requirements, Words Worth Reading Ltd will be able to provide you with exactly what you need to help you make your business a success.

Project specifications, turnaround times and prices are available on request. All prices are individually tailored based on the requirements of each client. Prices will be quoted based on the complexity of your requirements, the time it will take to deliver, the turnaround times required, and where applicable, the ratio of writing, design and print requirements for each project.

Please contact us to discuss your requirements via email or complete the contact form.