Quality and Risk Profiles (QRPs) are an essential tool for Healthcare Providers, Commissioners of healthcare services and for the Care Quality Commission – the body that oversees the safety and quality of healthcare services. QRPs are used by these groups of people and organisations to monitor a Healthcare Provider's compliance with the essential standards of quality and safety. Since October 2010, all providers of healthcare have been required to register themselves with the Care Quality Commission, and in doing so, have made a declaration that they are compliant with these essential standards.
There are 16 essential standards of quality and safety, and these standards are grouped into 5 key patient expectations;
By reporting on how a provider is performing against these key patient expectations, the QRPs can be used to assess where risks in safety and quality lie.
Since September 2010, QRPs have been made available for Ambulance Trusts, Primary Care Trusts, Mental Health Trusts, Learning Disability Trusts, and Acute and Specialist Trusts; with the information contained within the risk profile updated on a monthly basis. The CQC are working to further develop QRPs for Social Care Providers and Independent Healthcare Providers.
Healthcare Providers are advised to use the information contained within their QRPs to support their internal monitoring of quality and to reassure themselves that the compliance against the essential standards they declared when they registered with the Care Quality Commission continues to be upheld.
It is suggested that commissioners of healthcare services should use the information contained in the QRPs to hold to account those Providers that they commission services from, and that they take QRPs into consideration when tendering for new service providers.
The Care Quality Commission will use QRPs to pinpoint areas of concern with the performance of Healthcare Providers, and use this information to guide which providers they visit to undertake an onsite assessment, and which element of patient safety and care quality is assessed.
How Words Worth Reading Ltd can help
At Words Worth Reading Ltd we have over 42 years of combined experience of working with Healthcare Providers and commissioners. This experience includes analytical expertise, innovative performance management, operational delivery and change management within acute, primary and independent healthcare environments. It also includes the provision of detailed and in-depth support to Healthcare Providers throughout their declaration registration with the Care Quality Commission against the essential standards. We pride ourselves on the scale, range and depth of our healthcare knowledge.
For Healthcare Providers we can take their QRPs and work with their internal management and operational teams to:
For Healthcare Commissioners we can take the QRPs of their existing or future providers and work with their internal commissioning leads and support officers to: