CQC warns New Leaf Health Care Ltd that it is failing against key standards

The Care Quality Commission issued a formal warning to New Leaf Health Care Limited that it must make urgent improvements to standards of care or face further action.

The warning follows an unannounced visit by inspectors to New Leaf Health Limited at the Leeds Clinic on 3 October 2011 to follow up a previous review of their compliance to the regulations regarding health and social care services..

New Leaf Health Limited is an independent healthcare organisation registered to provide slimming clinic services.

CQC found that the provider was still failing to meet the essential standards of quality and safety in relation to the care and welfare of people using the service..  Inspectors found that the service had not been taking enough care to plan and deliver treatment that would ensure people’s welfare and safety.

The provider’s practice failed to comply with the guidance issued by professional and expert professional bodies.  Inspectors found New Leaf could not assure through their records that people who used the service understood the risks associated with the treatment they received.  Records held for users of the service were not adequately maintained.

Jo Dent, regional director of CQC in the Yorkshire and the Humber region, said:

“The law says that these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear and public message that New Leaf needs to address this issue as a matter of urgency.

“Our inspectors will return to New Leaf’s Leeds Clinic in the near future and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers to protect the people who use this service.”

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