Category Archives: Healthcare

Inadequate Risk Assessment and Care Planning Leads to CQC Registration Being Cancelled

The Care Quality Commission has cancelled the registration of a Croydon care home – effectively closing it down. Carlton House in Chatsworth Road, Croydon, remained rated Inadequate overall at its most recent inspection in March 2018. It was rated Inadequate … Continue reading

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CQC Advice For Care Homes When the Hot Weather Returns

The CQC has issued advice to those caring for the elderly, vulnerable and disabled during the hot weather. Making sure patients and clients are properly cared for during hot weather falls under the umbrella of making sure services are ‘safe’ … Continue reading

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Changes to CQC’s Attitude Towards Management of Controlled Drugs

The Care Quality Commission (CQC) has published its annual review of the management of controlled drugs in England.  The report looks at the performance of those managing controlled drugs in England under the Controlled Drugs (Supervision of Management and Use) Regulations … Continue reading

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Embracing New Technology to Support Patients and Carers Leads to CQC Outstanding Rating

Bluebird Care East Devon in New Street, Devon, a domiciliary care agency, has been rated Outstanding by the Care Quality Commission following an inspection in May. Inspectors rated the service Outstanding for being effective, caring, responsive to people’s needs and … Continue reading

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CQC Publishes Updated Approach to Regulating Independent Healthcare Services

Following a consultation earlier this year, the CQC has updated its guidance for independent healthcare providers in England. The guidance sets out how the CQC will begin rating independent healthcare services that were previously unrated, such as independent ambulance services, independent … Continue reading

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CQC Reports Urgent Primary Care Services Doing Well Despite Pressures on the System

The CQC’s latest report on urgent primary care services shows that the majority of walk-in and urgent care centres, NHS 111 and GP out-of-hours services in England are doing well, with 128 rated good or outstanding (around 9 out of … Continue reading

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Leadership, Communication and Collaboration Key to Improving GP Services

Leadership, communication and collaboration are among the key drivers of improvement for ten GP practices featured in a new report published by the CQC. ‘Driving improvement: Case studies from 10 GP practices’ draws on interviews with a broad group of staff … Continue reading

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Poor Risk Management & Care Planning Led to CQC Placing Care Home in Special Measures

The Care Quality Commission (CQC) has told Willows Care Home, Chester that they must make improvements to protect the safety and welfare of people they care for. It follows an inspection in April. The Willows Care Home can accommodate 73 … Continue reading

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CQC Review of Liverpool Health & Social Care Joint Working – Lessons to be Learnt

The Care Quality Commission has published its findings following a local system review of Liverpool. This is one of 20 targeted reviews of local authority areas looking specifically at how people move through the health and social care system, with a focus … Continue reading

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Care Home Company Ordered to Pay Over £2 Million in Compensation

The Competition and Markets Authority (CMA) has secured more than £2 million in compensation for residents of a major care homes group as part of an investigation into compulsory ‘upfront fees’. The company has been ordered to give money back to … Continue reading

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