Category Archives: Healthcare

CQC Publishes Updated Approach to Regulating Independent Healthcare Services

Following a consultation earlier this year, the CQC has updated its guidance for independent healthcare providers in England. The guidance sets out how the CQC will begin rating independent healthcare services that were previously unrated, such as independent ambulance services, independent … Continue reading

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CQC Reports Urgent Primary Care Services Doing Well Despite Pressures on the System

The CQC’s latest report on urgent primary care services shows that the majority of walk-in and urgent care centres, NHS 111 and GP out-of-hours services in England are doing well, with 128 rated good or outstanding (around 9 out of … Continue reading

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Leadership, Communication and Collaboration Key to Improving GP Services

Leadership, communication and collaboration are among the key drivers of improvement for ten GP practices featured in a new report published by the CQC. ‘Driving improvement: Case studies from 10 GP practices’ draws on interviews with a broad group of staff … Continue reading

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Poor Risk Management & Care Planning Led to CQC Placing Care Home in Special Measures

The Care Quality Commission (CQC) has told Willows Care Home, Chester that they must make improvements to protect the safety and welfare of people they care for. It follows an inspection in April. The Willows Care Home can accommodate 73 … Continue reading

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CQC Review of Liverpool Health & Social Care Joint Working – Lessons to be Learnt

The Care Quality Commission has published its findings following a local system review of Liverpool. This is one of 20 targeted reviews of local authority areas looking specifically at how people move through the health and social care system, with a focus … Continue reading

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Care Home Company Ordered to Pay Over £2 Million in Compensation

The Competition and Markets Authority (CMA) has secured more than £2 million in compensation for residents of a major care homes group as part of an investigation into compulsory ‘upfront fees’. The company has been ordered to give money back to … Continue reading

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Focusing on Care Plans and Staff Development Delivers Outstanding CQC Rating for Care Home

The Care Quality Commission (CQC) has found the quality of care provided by The Oaks in Bardney, Lincoln, to be Outstanding following an inspection in September. The Oaks is registered to provide accommodation and personal care for up to six … Continue reading

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CQC Cancels Kent GP’s Registration

The Care Quality Commission (CQC) has taken action to protect the safety and welfare of people by cancelling the registration of a GP in Chatham, Kent following serious concerns about patient safety at the practice. The CQC’s decision to cancel … Continue reading

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CQC Takes GP Practice Out of Special Measures Following Introduction of Robust Governance

Wensum Valley Medical Practice in West Earlham, Norwich was given an overall rating of Inadequate by the CQC in July 2017 and placed into special measures after concerns were raised with regard to the leadership and safety of the practice. The … Continue reading

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CQC Announces its Regulatory Fees for Providers for 2018/19

The CQC has announced 2018/19 fee levels for providers of health and adult social care services. These proposals affected NHS trusts, NHS GPs and community social care providers. Over the last few years, the rate at which CQC fees are … Continue reading

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